ITcare is an international Network and Infrastructure Services company providing 24/7 NOC services, Network Engineering, and DevOps services for Internet Service Providers, data center operators, cloud and hosting providers, telecom companies, and enterprises worldwide.

We specialize in designing, operating, and scaling complex network infrastructures, with strong expertise in IP and MPLS networks, BGP, EVPN VXLAN fabrics, data center architectures, automation, and observability. Our teams work closely with customers across multiple continents, supporting organizations with distributed, mission critical infrastructures on a global scale.

Beyond day to day operations, ITcare focuses heavily on architecture, automation, and operational discipline. We help organizations move away from reactive network management toward structured, predictable, and measurable operations, built around strong design principles and a clear Single Source of Truth.

HORA AI NetOps Initiative At UWC 26, ITcare is also presenting HORA, our AI NetOps initiative focused on assisting network teams with operational decision making, incident analysis, and change preparation.

HORA is designed to augment engineers, not replace them. It combines network data, operational context, and engineering best practices to help teams understand what is happening in their networks, why it is happening, and what actions are safe to take. The goal is to reduce cognitive load during incidents, improve troubleshooting speed, and bring more consistency to daily network operations.

HORA reflects our practical approach to AI in networking. We believe AI should support engineering judgment, improve clarity, and reduce operational friction, while keeping humans firmly in control of design and decision making.

For more information, visit our website: itcare.net/