Mike Walker, Head of Business Development, Nuage Networks from Nokia

Mike leads the Business Development team at Nuage Networks. Mike brings a passion for service excellence and growth, with over 25 years in the IT and Telecom Services industries.

Most recently Mike led the Enterprise Service Management team at TELUS. Utilizing his experience in customer service and customer delivery, his team developed and rolled out a national customer experience management program, resulting in improved customer satisfaction and growth. As well, his teams were directly accountable for the implementation of the largest and most complex outsourcing contracts nationally.

Prior to his role at TELUS, Mike spent 7 years with EDS where he was responsible for the revitalization of the North American Web-Hosting and Enterprise Storage service lines, along with leading Service Management for eastern Canada.